New website launched!
New Epostraders.co.uk site is live!
It's been a busy month or so but we are there - our shiny new website went live 7th of February 2018. While it is very pretty to look at, we hope you agree it's also pretty amazing to use as well!
Loads of new features and tweaks as listed below, to give a better online experience and also a discount code for all of our existing customers to use on their next order will be in your mail box today.
All feedback gratefully received and we hope you like it as much as we do!
- Bye bye Magento...
While our old Magento framework has powered us for many years, it was time to say goodbye.
All customer account details have been transferred and all previous order details are stored safely in our accounts system, and should you need any copies, just use you contact form and we will email you back in a jiffy.
- New passwords
Sorry guys, but you will need to set a new password when you next log on.
Nothing we could do here and hopefully it won't be too stressful...
We have sent you all a discount voucher to make up for it though!
- New menus and powerful search
We have worked really hard to make the menu navigation a simple route to what you need but there is also a whopping great search bar at the top of every page should you need it.
- New payment methods
Alongside all your current favorites, you can now pay by ApplePay and very shortly Android Pay. You can also use the Shopify Pay should you choose. Credit accounts and bank transfers remain available should you be a corporate buyer or trade customer.
- New support system from Zendesk
We are very pleased to add the Zendesk support system to our new site, giving a better customer interaction experience and also a live chat option.
We have moved the driver data base to here also so it should be easier to use. Click the support tab or email firstname.lastname@example.org to raise a ticket if you need us!
- New services
Not really new but new to some of our customers. StadiaPos, Defuse ICT and our brokerage offering now represent a large portion of our business so we thought we would share with everyone.
- Lots more to come... and we will keep updating you as we go, any issues or suggestions we would really love to hear from you